Tuesday, June 14, 2011
I contact companies occasionally to leave my feedback (good or bad). If there is a product that I really like I like to pass on my compliments to the company telling them why I like their product. Not too long ago I contacted Target about their coupon policy and a product that I would like them to carry. I received a thank you letter along with a $10 gift card in the mail. Who knew? That was a sweet surprise. I also contacted EOS over their lip balm. I love their lip balm, but imagine my surprise when I opened it and it had mold on it. Ick! EOS was very quick to respond to my emails and send me coupons not only for a free replacement, but some extra $1 off coupons as well. I guess you could say it pays to give feedback.